Super Tradie - The power to choose
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FAQ

General Questions

What areas is SuperTradie available in?

SuperTradie is currently available in Brisbane only. This includes suburbs located in the areas from Nerang to Redcliffe, Ipswich to Cleveland.

We're looking at branching out soon! So register your interest and let us know what area you live in. Contact Us

I have forgotten my password. How do I request my login details?

Select 'Lost Password' on the homepage and enter your email address. If your address is in our database, your login details will be emailed to you.

Home Renovators

How do I post a job?

Register as a Renovator by telling us your email address and a few details about you. You can then post a job via the shortcut from the homepage or within the Renovator's area. Give your job a title and ensure you select the Type of Job from the drop down list.

Remember to provide as much detail as possible. This will improve your chances of finding the right match. You can also upload images or plans. Click 'Post this job' and Tradies will be able to search and view your job listing. You can edit or cancel your job at any time. You can post multiple jobs at a time if you like.

What information should I provide in the job listing?

The key is to provide as much detail as possible. This will improve your chances of finding the right match. For example, you should state when you would like the job done, what your budget is, or if there are any special requirements. If you have pictures or plans, you can upload them to the job listing. To download example job listings click here.

What areas of expertise do our Tradies have?

On SuperTradie you can list the following types of jobs:

Carpentry Bathroom Renovation Kitchen Renovation
House Extension Construction of new deck Extension of existing deck
Granny flat construction Plumbing Gas Fitting
Electrical Rendering of house (single storey) Rendering of house (two storey)
Fence rendering External house painting (single storey) External house painting (two storey)
Internal house painting Supply and Installation of carpet / floating floors Carpet installation only
Tiling (internal) Tiling (external) Concrete works
Paving Pest & Termite Control Timber floor / deck sanding and polishing
Hardwood timber flooring laying Cabinet making Tile Roof Restoration / Repairs
Re-sheeting of existing metal roofs Re-guttering existing house (single storey) Re-guttering existing house (two storey)
Plastering Air Conditioning New Home Construction
Building works Internal Stair Construction External Stairs Construction
Handrails / Balustrades Pergola construction Carport construction

How much does it cost?

The SuperTradie website is free to use for Renovators. The payment for any work provided by a Tradesperson is done outside of the website so you should make sure to make separate arrangements with your Tradie.

Tradies pay a yearly membership fee to be able to search and apply for jobs and have their profile listed on SuperTradie.

I've posted a job. What happens next?

This is when Tradies will be able to view your job listing and apply for the job if it matches their area of expertise. Once a Tradie has applied for the job, you will be able to shortlist up to 3 Tradies and provide more details if necessary.

Can I edit or cancel a job I've posted?

Yes, you can edit or cancel the job at any time.

How many Tradies can I get to quote a job?

You can shortlist up to 3 Tradies for any one job. At that time you will be able to communicate with them through the job listing page.

What do I do when I've selected the Tradie I'd like to do the job?

When you have chosen the Tradie for your job, click the ‘Award' button to award that Tradie with the job. They will be notified that they have won the job and you can start to make the necessary arrangements.

Can I recommend a Tradie? Can they recommend me?

Yes, once a job is completed you will have the option to recommend that Tradie, and they will be able to recommend you. The amount of recommendations a user has is listed as a number next to their username.

Tradies

How do I become a SuperTradie?

To start using SuperTradie you will need to register.

To register and purchase membership, you'll need to choose your username and password and fill out some details about your Areas of Expertise. You'll need to make a payment for membership and then you're ready to search for jobs.

How much does it cost?

SuperTradie membership is $600 + GST per year for Trades people. The annual membership fee is the only cost associated with using SuperTradie, and it will enable you to search and apply for as many jobs as you choose in that 12 month period.

What types of jobs will be posted at SuperTradie?

The types of jobs that can be posted on SuperTradie include:

Carpentry Bathroom Renovation Kitchen Renovation
House Extension Construction of new deck Extension of existing deck
Granny flat construction Plumbing Gas Fitting
Electrical Rendering of house (single storey) Rendering of house (two storey)
Fence rendering External house painting (single storey) External house painting (two storey)
Internal house painting Supply and Installation of carpet / floating floors Carpet installation only
Tiling (internal) Tiling (external) Concrete works
Paving Pest & Termite Control Timber floor / deck sanding and polishing
Hardwood timber flooring laying Cabinet making Tile Roof Restoration / Repairs
Re-sheeting of existing metal roofs Re-guttering existing house (single storey) Re-guttering existing house (two storey)
Plastering Air Conditioning New Home Construction
Building works Internal Stair Construction External Stairs Construction
Handrails / Balustrades Pergola construction Carport construction

See example job listings.

I've registered my details. Now what do I do?

You can now explore jobs in your area by using the quick search or the advanced search found in the Tradie Homepage area. If you find a job that suits your experience and schedule, you can apply to be shortlisted. Renovators do not have the option to search for your profile; they'll only be able to contact you if you apply for their job. Your Tradie Area will list the jobs you've applied for so you can keep track.

Will people be able to search for my profile and contact me directly?

Renovators do not have the option to search for your profile; they'll only be able to view your profile and contact you if you apply for their job.

How many Tradies will I be up against for each job?

Any Tradie registered with SuperTradie can apply for a listed job. However, the Home Renovator will only be able to shortlist and communicate with up to 3 Tradies. Therefore, if you are shortlisted, you know you will only be competing against a maximum of 2 other Tradies to win the job. The Home Renovator will then be able to award one Tradie with the job. This is an area that we monitor closely to endeavour to maintain the correct balance between the amount of work advertised on the site and the tradesmen available to do the work.

Can I recommend a renovator? Can they recommend me?

Yes, once a job is completed you will have the opportunity to recommend that Home Renovator, and they will be able to recommend you. The amount of recommendations a user has is listed as a number next to their user name.

Can I list more than one area of expertise?

When you register with SuperTradie you will need to fill out your profile page. Here you can select one or more trades that are your areas of expertise. These selections will populate your quicksearch options whenever you login to your account.

How can I increase the amount of jobs I get shortlisted for?

Your profile page is your opportunity to sell yourself. This is the page that Home Renovators will view and hopefully shortlist you for a job. You should provide details about your area of expertise and relevant experience. Once you are shortlisted it's important to communicate with the Home Renovator in order to clarify the details of the job or set up a meeting time.

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